5 Free CRM Software for Your Small Business

By: IRFAN

8 February 2024

Choose the free CRM software that works best for your business.

CRM software is a lead management solution that keeps track of your contacts, sales pipeline, deal processing, and personal information and provides simple reports for business dashboards to let you know how you and your team are performing.

Why Use CRM Software for Business

Best for: All-in-one business capability Feature: Sales, marketing, customer support, and chat features on a freemium plan

EngageBay

Pros

Automation is easy to set up

All-in-one with lots of extras

Cons

Free plan is somewhat limited

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Best for: Scaling your business Feature: Mix and match features by integrating other Zoho apps

Zoho CRM

Pros

Best free plan

Unique AI features on the paid plans

Cons

Interface and navigation could be better

02

Best for: Businesses with many users and contacts Feature: All-in-one business app

Bitrix24

Pros

Business software suite

Wide range of features

Cons

Potentially high configuration time

03

Best for: Native integration with other apps Feature: Over 800 native integrations available for free

HubSpot CRM

Pros

Multiple free plan

Wide range of template features

Cons

Paid plans for upgrade

04

Best for: Project management Feature: Task-focused dashboard

Capsule

Pros

Very intuitive

Dashboard focuses on tasks to do

Cons

Not as feature-packed as others on the list

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